Pat Teagarden offered to put my pump back together and attach it to my motor.  Friendly counter sales. - Ed C.

Down home genuine feel.  Always feel like your staff is being honest and courteous with us.  I like the face that your service technicians are nice to my dogs and are able to do their service and I don’t have to lock the dogs up in the house for the day.  It may not sound like much but this is a really big deal to us. - Christine W.

Answered questions and gave honest advice.  Also, Saturday service since that is the only day I can be there. - Dennis W.

The fellow who came to the house and showed me how to work the filters, pumps, etc. and let me do it hands on so I knew what to do myself.  Very informative, friendly, and “pool knowledge” are not silly questions.  They understand not everyone knows about pools.  Very knowledgeable staff.  I felt every employee, either in the store or those that came out to the house knew exactly what they were talking about. - JoAnn O.

Timely response, honest answers, and friendly service.  A.W. was a great guy to work with . - Patricia B .

Matt Watson is friendly, caring , and prompt. - Gary & Carol P.

Genuine concern about my pool’s problem.  Taking initiative to solve the problem and having authority to do so.  Seems like a family unit more than a company only our for a profit. - Mary F.